Delivery
We aim to dispatch all orders as quickly as possible. Delivery typically takes 4–7 business days, depending on your location. Once your order has been shipped, you'll receive a tracking link via email.
Returns & Exchanges
You can request a return or exchange within 7 days of receiving your order through your BASICALY account.
Refunds
Once your returned item has been received and approved after inspection, refunds are processed within 3–5 business days to your original payment method.
Please Note
Items purchased from The ₹990 Edit or during promotional or discounted sales are eligible for exchange only and cannot be returned or refunded.
Need Help?
For any assistance, contact us at support@basicaly.in and we'll be happy to help.